Lexi Hoyt is an operations and support professional with a background in customer service, account onboarding, and cross-team coordination. She’s dedicated to keeping both customers and internal teams supported, informed, and moving in the right direction.

Her experience in Learning Support at Story Xperiential has given her a strong foundation in customer communication, problem-solving, and guiding users through technical or account-related challenges. In her current role as Assistant to the CEO, she helps facilitate projects, connect team members, and ensure key tasks stay on track. Whether she’s answering customer questions, organizing workflows, or nudging colleagues to keep deadlines in sight, she brings a steady, solutions-focused mindset to every part of the process.

Lexi approaches each interaction with clarity and professionalism, ensuring people feel supported and confident in the next steps. Her blend of responsiveness, organization, and calm efficiency makes her a reliable partner for teams who need structure without the stress.